What Information We Collect
When you visit ReviveAlign, place an order, contact support, or interact with the site, we may collect information such as:
- Name, email address, phone number, and shipping or billing address
- Order details, product selections, and transaction history
- Device, browser, IP address, approximate location, and site activity data
- Messages, photos, or other information you send to customer support
- Marketing preferences and email engagement details
How We Use Information
ReviveAlign uses information to operate the store, process orders, ship products, communicate with customers, provide support, review transactions, improve site performance, and protect against fraud or misuse.
We may also use information to understand shopping trends, improve product pages, personalize store content, and send updates or promotional messages where permitted by law or where you have chosen to receive them.
Cookies and Tracking Technologies
ReviveAlign may use cookies, pixels, tags, and similar technologies to remember user preferences, keep carts working correctly, measure traffic, understand ad performance, and improve the customer experience.
Some cookies are necessary for the store to function, while others help us understand how visitors use the site. Your browser settings may allow you to manage cookies, though disabling some cookies can affect site functionality.
Order, Payment, and Shipping Information
When you place an order, ReviveAlign collects the information needed to confirm the purchase, process payment, and ship your order.
Payment details may be processed by secure payment providers. ReviveAlign does not need to store complete payment card information in order to operate the store.
Shipping details are used to deliver your order, send shipping updates, and help resolve order issues if a package is delayed, lost, or requires support.
Customer Support Information
If you contact ReviveAlign, we may keep records of your messages, order details, photos, and related support history so we can help with shipping issues, damaged items, product questions, returns, or follow-up requests.
Marketing Communications
ReviveAlign may send promotional emails or other marketing messages if you sign up for them, make a purchase where permitted, or otherwise choose to receive communications from us.
You can opt out of marketing messages at any time by using the unsubscribe link in the message or by contacting support@revivealign.com.
Third-Party Service Providers
ReviveAlign may work with third-party providers that help run the store, such as ecommerce platforms, payment processors, shipping partners, analytics services, customer support tools, advertising partners, and email service providers.
These providers may receive information only as needed to perform services on our behalf or to support the store experience.
Data Retention
ReviveAlign keeps information for as long as it is reasonably needed to operate the business, provide service, comply with legal obligations, resolve disputes, maintain records, or enforce store policies.
Your Rights and Choices
Depending on where you live, you may have rights relating to access, correction, deletion, or restriction of certain personal information. You may also have the right to opt out of some marketing or targeted advertising activity.
Rights vary by location. To make a request, contact support@revivealign.com and we will review it in line with the laws that apply to your situation.
Security
ReviveAlign uses reasonable administrative, technical, and organizational measures to help protect personal information. No system is completely risk-free, but we work to limit unauthorized access, misuse, or disclosure.
Children's Data
ReviveAlign is not intended for children under 13, and we do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact support@revivealign.com.
Changes and Contact Information
ReviveAlign may update this Privacy Policy from time to time to reflect changes in store operations, technology, legal requirements, or support practices. The most current version will always appear on this page.
For privacy questions or requests, contact support@revivealign.com.